HOW TO GET HELP

HOW TO GET HELP

HOW TO GET IN TOUCH

Our Success Team is here to help! If you need any assistance, please feel free to reach out.

Our operating hours are Monday to Friday from 9:00 am - 6:00 pm EST.

Please note that we have a team meeting daily. This meeting helps keep our Success Team on the same page about how to best offer support. Don't worry though! If you contact us while we're in a meeting we will follow up with you as soon as we're out.

There are a variety of ways to get in touch with our Success Team:


VIA PHONE

You can give our Success Team a call at 1-888-879-4994, ext. 3. We will be happy to walk you through anything you need over the phone.


VIA LIVE CHAT


To start a live chat, click the Chat with Us button.

This will open a chat window where you can get live support. You will get connected with a real person right away who can answer any questions you might have!


VIA EMAIL

We can be contacted at support@zopmedia.com


VIA THE HELP CENTER

This is where you can find articles and videos that cover every feature within Zop. If you scroll up to the top of this page there is a search bar that will allow you to look up any features you need more guidance on.