Windows Mail

1. Open Mail from the Windows Start Menu.

   

2. If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Tap Add Account to get started.

   

   If you’ve used the Mail app before, visit Settings > Manage Accounts > Add Account.

   

3. Choose Other Account.

   

4. Enter your Rackspace Mailbox Email Address.

5. Next, enter the Name you wish to use while sending messages.

6. Enter your Rackspace Mailbox Password.

   

That’s it! You have successfully configured your Rackspace mailbox with the Windows Mail client. The syncing process between Windows Mail and your Rackspace mailbox may take some time based on the amount of email data to be fetched.

Microsoft Outlook

1. Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.

   

2. If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.

   

   If you’ve used Outlook before, visit File > Add Account.

   

3. Select Yes when prompted about setting up Outlook to connect to an email account and click Next.

   

4. Select Manual Setup or Additional Server Types and hit Next.

   

5. Select POP or IMAP and click Next.

   

6. In the Add Account window, enter the following information:

   User Information

   Your Name: Your Name or Business Name
   Email Address: Your Rackspace Mailbox Email Address
   Account Type: IMAP
   Incoming Mail Server: secure.emailsrvr.com
   Outgoing Mail Server: secure.emailsrvr.com

   Logon Information

   User Name: Your Rackspace Mailbox Email Address
   Password: Your Rackspace Mailbox Password

7. Once done, click More Settings.

   

8. Switch to Outgoing Server, check My Outgoing Server (SMTP) Requires Authentication, and select Use Same Settings as my Incoming Mail Server.

   

9. Change Use the Following Type of Encrypted Connection to SSL for both the Incoming and Outgoing Servers. Next, change the Incoming Server (IMAP) port to 993, the Outgoing Server (SMTP) port to 465, and click OK.

   

10. Click Next.

    

11. Outlook will now attempt a small test by sending a text message using our configurations. If everything were configured correctly, the message would send out successfully. Click Close.

    

12. Finally, click Finish to close the setup wizard.

    

Congratulations! You have successfully configured your Rackspace mailbox with Microsoft Outlook. The syncing process between Outlook and your Rackspace mailbox may take some time based on the amount of email data to be fetched.

Mozilla Thunderbird

1. Start by launching Thunderbird. If this is the first time you’ve opened the Thunderbird, you’ll see a welcome page prompting you to set up an existing email account.

   Your Name: Your Name or Business Name
   Email Address: Your Rackspace Mailbox Email Address
   Password: Your Rackspace Mailbox Password

   Once done, click Manual Config.

   

   If you’ve used the Thunderbird before, visit Menu > New > Existing Mail Account.

   

2. In the current window, enter the following information to match the image below:

   Incoming

   Email Protocol: IMAP
   Server hostname: secure.emailsrvr.com
   Port: 993
   SSL: SSL/TLS
   Authentication: Autodetect

   Outgoing

   Email Protocol: SMTP
   Server hostname: secure.emailsrvr.com
   Port: 465
   SSL: SSL/TLS
   Authentication: Autodetect

   Once done, click Re-test.

   

3. Once testing is successful, you can click Done to finish the setup.

   

That’s it! You have now set up Mozilla Thunderbird to work with your Rackspace mailbox. The syncing process between Thunderbird and your Rackspace mailbox may take some time based on the amount of email data to be fetched.

iOS Mail

1. Visit Settings and tap Passwords and Accounts. In this example, we are using the Mail app for iOS 13.

   

2. Next, tap Add Account.

   

3. Select Other at the bottom.

   

4. Tap Add Mail Account.

   

5. In the next screen, enter the following information:

   Name: Your Name or Business Name
   Email Address: Your Rackspace Mailbox Email Address
   Password: Your Rackspace Mailbox Password
   Description: Anything you’d like!

   Once done, click Next.

   

6. Next, enter the following information; the previously entered information should already be prefilled from the last section.

   Email Protocol: IMAP

   Incoming Mail Server

   Host Name: secure.emailsrvr.com
   Username: Your Rackspace Mailbox Email Address
   Password: Your Rackspace Mailbox Password

   Outgoing Mail Server

   Host Name: secure.emailsrvr.com
   Username: Your Rackspace Mailbox Email Address
   Password: Your Rackspace Mailbox Password

   Once done, tap Next.

   

7. On the next screen, you must ensure that the Mail feature is enabled and then hit Save to save your configurations.

   

Congratulations! You have successfully configured your Rackspace mailbox with the Mail application. The syncing process between the Mail client and your Rackspace mailbox may take some time based on the amount of email data to be fetched.